SMS Communication Policy
1. Introduction
At Rent a Car 4 Less, we are committed to protecting your privacy and ensuring transparency in how we handle your personal information, including your mobile phone number.
This SMS Communication Policy explains how and why we send you text messages, what types of messages you may receive, and how you can manage or stop communications at any time.
2. Use of Mobile Numbers
We only use your mobile phone number to send messages that are directly related to your rental experience. We do not sell, share, or disclose your number to any third parties for marketing or any other purposes.
Your number is collected either through third-party booking platforms (such as Expedia or Priceline), or when you contact us directly.
3. Types of SMS Messages
By providing your phone number, you agree to receive the following types of text messages from Rent a Car 4 Less:
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Shuttle and pickup coordination
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Reservation confirmations
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Rental reminders or updates
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Refund notifications
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Remote key access instructions
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Customer support follow-ups
These messages are transactional and directly related to your rental service. We do not send marketing or promotional SMS unless you have explicitly opted in to receive them.
4. Message Frequency
Message frequency may vary depending on your reservation activity and specific communication needs.
Some customers may receive one or two messages, while others may receive more during the rental process.
5. Message & Data Rates
Message and data rates may apply depending on your wireless carrier plan. Rent a Car 4 Less is not responsible for any charges incurred from message delivery.
6. Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying:
STOP
After sending STOP, you will receive a confirmation message and will no longer receive SMS from us unless you opt in again.
7. Customer Support / Help
If you need assistance or have any questions about your messages or rental, you can:
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Reply with the word HELP
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Call us at [insert your customer service phone number]
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Email us at [insert your support email]
8. Promotional Messages (Optional Consent)
If you choose to receive promotional messages (via the opt-in checkbox on our forms), you may receive information about:
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New offers or discounts
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Vehicle availability updates
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Loyalty or referral rewards
You can unsubscribe from promotional messages at any time by replying STOP.
